Blood | TerraMD by Paracelsus University

Autoplay
Autocomplete

Previous Lesson Complete and Continue

Clinical Medical Assistant

1. Introduction

IMPORTANT RESOURCES FOR YOU
Overview of Clinical Medical Assistant profession
How to get certified
ALWAYS DOCUMENT EVERYTHING
First Quiz

Infection Control

Hand hygiene (2:26)
PPE donning and doffing (9:18)
Safe injection (2:08)
Cleaning of medical instruments (2:49)
Disinfecting medical instruments (2:08)
Sterilizing medical instruments (6:27)
Clean examination room (4:26)
Respiratory hygiene (1:26)
CDC Transmission-based precautions
Prevent spread of nosocomial infections
Disposal of sharp items (needles etc) (2:44)
Label biohazard material
Handle and dispose biohazard material

Anatomy and Physiology

Anatomy vs Physiology
Overview of human anatomy and physiology
Key Anatomical Terminology
The Human Body (43:21)
Chemistry of Life (75:37)
Respiratory System (72:54)
Blood (33:48)
Lymphatic System (32:12)
Digestive System (30:35)
Muscular System (58:03)
Integumentary System (50:42)
Apendicular Skeleton (76:52)
Heart (58:29)
Male Reproductive System (22:01)
Female Reproductive System (33:13)
Renal System (66:39)
Skeleton Coloring Exercise
Reference Book

Medical Terminology

Introduction to Medical Terminology (1:27)
Basics of medical terminology
Component of Medical term
Biological Hierarchy of Organization
Major Body Systems
Vital Organs and Their Functions
Basic Physiology
Clinical Relevance
Milestone Quiz

Part 1 Milestone

Part 1 Milestone

Medical Law and Ethics

Ethical dilemmas and how to handle them in a medical setting
Scope of practice
Recognize and respond to legal issues
CLIA
OSHA
Bill of Rights
HITECH
HIPAA regulations
GINA
Compliance
Patient consent
Explaining advanced directives
Quiz

Professionalism

Present a professional appearance and demeanor
Act with integrity and respect toward others
Take responsibility for personal decisions and behavior in the workplace
Respect individual diversity
Deal empathetically with concerns of others
Manage conflict in a constructive manner
Pay full attention to others when listening
Ask questions as appropriate to confirm understanding
Speak clearly and concisely
Communicate effectively with patients, their families and other professionals
Use effective non-verbal communication
Use Business communication
Provide support
Professional boundaries
Milestone 1

Electrocardiography Testing

How does an ECG work?
Prepare ECG machine
Explain ECG to patients
Prepare and position patient for ECG
Placement of electrodes and 3.02.5 Obtain/Acquire ECG
Adjust for special considerations (elderly, children etc)
Troubleshoot common problems
Connect patient to Holter monitor

Collecting Specimens and Diagnostic Testing

Introduction (7:00)
Verify requisition
Establish if patient meets requirements
Select appropriate equipment
Provide instructions to patient
Prepare patient for blood collection
Prepare site for blood collection
Identify additives and color-coded tops
Order of venipuncture
Use appropriate needle insertion technique
Adjust venipuncture for special needs patients
Recognize and respond to incidents
Perform venipuncture aftercare
Perform capillary puncture
Collect urine from adult patients
Collect urine from pediatric patients
Collect cultures and smears
Label specimens
Document specimen collecting procedures
Perform quality control before running diagnostics
Perform CLIA-waived POC testing
Perform chain-of-custody testing
Assist healthcare providers in obtaining specimen
Perform vision tests
Perform respiratory test (3:01)
Recognize normal and abnormal laboratory results
Report abnormal values
Specimen preservation

Patient Intake

Always 2 patient identifiers
Obtain patient problem list
Obtain adult patient measurements
Obtain pediatric patient measurements
Maintain pediatric growth chart
Measure vital signs
Recognize abnormal vital signs
Adapt vital sign measurements to patients with special needs
ABCCS - Assessments (5:48)
OPQRST Pain Assessment (5:50)

Vital Sign Measurement Methods

Oxygen (6:26)
Pulse (3:07)
Blood pressure (5:45)
Respiratory rate (3:01)
Temperature (4:01)

Assisting with Physical Examinations and Procedures

Prepare room for procedure or examination
Prepare patient for examination
Assist attending provider with a physical examination
Perform surgical aseptic handwash (surgical scrub)
Prepare patient for minor procedures
Recognize signs of infection
Perform basic wound care
Perform staples and suture removal
Perform eye and ear irrigation
Instruct patients on proper post procedure care
Assist patients with the use of ambulation devices

Administration of Medications

Identify common classes of medication
Comply with regulations in handling medications
Apply the "7 rights" of medication administration
Calculate medication doses
Administer oral medications
Select proper sites and equipment (needle length etc)
Administer parenteral medications using appropriate methods
Administer vaccinations
Dispose of parenteral equipment
Follow legal requirements for refills
Create and maintain records
Instruct patients on how to take medications

Administrative Medical Assisting

Administrative responsibilities of a Clinical Medical Assistant
Electronic health records management

Medical Record Management

Ensure patients complete paperwork
Manage patient's information in EMR
Update patient's immunization records
Obtain medical records from other healthcare facilities
Filter documents
Store patient's data using HIPAA privacy and security rules
Respond to requests for release or transfer of patient's medical records
Properly sign out and lock out of EMR
Document medical errors

Office Reception

Greeting visitors
Conduct emergency triage procedures when necessary
Collect demographic information
Usher patients into examination room
Answer and direct incoming calls
Schedule appointments (modified wave matrix etc)
Manage an appointment reminder system
Process patient's lab results
Inform patients of their lab results
Transmit referrals

Medical Office Managment

Open and close the medical office for the day
Manage the inventory of office supplies
Manage medical office correspondence
Follow medical office safety procedures
Recognize and respond to medical office emergencies
Maintain office documentation

Patient Care Coordination and Education

Identify roles and members of a healthcare team
Coordinate patient care with members of the healthcare team and outside providers
Provide patients with instructions on self-examination
Educate patients on proper nutrition
Prepare and maintain information material

Billing and Insurance

Bill patients for services performed
Accept and process payments
Prepare bank deposits
Perform daily balancing
Make collections
Contact insurance carriers
Verify patients insurance
Prepare insurance claims
Submit insurance claims for reimbursement
Submit insurance claims as part of appeal
Manage CMS and private health insurance claims

Job Responsibilities and Skills

Job responsibilities of a Clinical Medical Assistant
Key skills needed to excel in the role

Communication and Patient Interaction

Importance of effective communication in a healthcare setting
Strategies for handling patient interactions with empathy and professionalism

Certification Process

Requirements for certification as a Clinical Medical Assistant
Preparation tips for the certification exam

Career Opportunities and Advancement

Job prospects for Certified Clinical Medical Assistants
Continuing education and advancement opportunities in the field
TerraMD Job Placement Service
Resume Writing Workgroup

Most Important

Top 10

Final Milestone

Quiz
Schedule your AMCA certification

Teach online with

Blood

Lesson content locked

If you're already enrolled, you'll need to login.

Enroll in Course to Unlock